Privacy Policy
Privacy Policy - Plain English
Here is a plain English view of our privacy policy. This is not the actual policy, that is below. This is to explain what we want to tell you in simple terms so that when you read the detailed policy, it is easier to understand. Full Privacy Policy
1. How We Work With Others:
2. Our Tools:
3. How we use Artificial Intelligence:
4. Keeping Your Info Safe:
5. How Long We Keep Your Info:
6. Your Control Over Your Info:
7. Updates to Our Rules:
8. Need Help or Have Questions?:
9. Cookies - Tiny Web Helpers:
10. Following the Laws:
11. Children's Privacy:
12. Your Info Outside Australia:
Privacy Policy
Use of Third Parties:
Software and Automation Systems:
We rely on top-notch software solutions from companies like Google, Microsoft, Teamwork, and Zapier to run our business efficiently. Please be aware that the privacy policies of these companies will apply to any data shared with our business through their platforms. We recommend checking these policies to understand how your data is handled.
Use of Artificial Intelligence Platforms:
We use AI platforms, including tools from Microsoft, Zapier, and OpenAI, to perform tasks on behalf of our clients. The privacy policies of these AI platforms state that data provided to them by us is used exclusively for the specified action, task, or process and is not stored or used for any other purpose, including training their AI models.
Data Security:
Your data's security is paramount to us. We employ robust measures to safeguard it, including encryption, access controls, regular audits, employee training, and data backups.
Data Retention:
We will retain your data only for as long as is necessary to perform the tasks you have asked us to do. You can request us at any time to delete all local and cloud-hosted copies of your data.
User Rights and Control:
You have the right to control your data. This includes access, correction, data portability, withdrawal of consent, and deletion.
Updates to Privacy Policy:
From time to time, we may update our policy. If we do so, we will publish the updated policy on our website and email you to inform you about the change.
Contact Information:
For privacy concerns or queries, you can contact us using the provided information.
Cookies and Tracking:
We may use session, persistent, and analytics cookies. Third-party tools may introduce additional cookies, and their cookie policies should be checked.
Compliance with Laws:
We adhere to all Australian and Victorian privacy laws, including those governing disclosure to law enforcement authorities.
Children's Privacy:
We do not process data for children. If our customers process data for children, they must inform us, and together, we will agree on a policy for handling this data.
International Data Transfers:
Data we process may be handled outside of Australia. In such cases, the laws of the country processing the data will apply. Companies like Microsoft, Google, OpenAI, Zapier, and Teamwork may be involved in these transfers.